Monitoring & incident management
Monitoring that tells you what is wrong before your customer calls
Rapid detection, clear tracking and immediate notifications for batteries, PV systems and industrial energy infrastructure, from a single unified dashboard.
Real-time dashboards
Active power, voltage, current and grid status. EV charging behaviour, battery SOC and cycling, PV production, consumption per zone and the energy flows between grid, battery, PV and consumers, live, at any moment.
Historical analytics
Consumption profiles, peak powers, EV charging patterns, PV and battery performance and efficiency metrics. Production and consumption trends show where optimisation potential remains.
Pro dashboards
For engineers and installers: second-level signal insight, troubleshooting, reconstruction of device behaviour and custom dashboards. The algorithm's planning charts can be read directly.
AI-driven health monitoring
AI monitors the health of every installation
Our AI learns the normal behaviour of each installation and continuously compares it with what it measures. When behaviour deviates structurally, the system raises the alarm before it becomes a real fault.
Power deviates from the setpoint
The delivered power deviates structurally from the setpoint the algorithm sets, a sign that an inverter or controller is not doing what we ask.
Unnatural jumps in the SOC
The battery state of charge makes jumps that are physically impossible, pointing to a measurement error or a problem in the battery system.
PV not generating as expected
The PV installation is not producing while, based on weather and time of day, we do expect generation, often the first signal of a faulty string or inverter.
Incident management that prevents downtime
Professional incident management detects anomalies early, prevents prolonged downtime and ensures efficient problem-solving. The platform shows all incidents in one clear overview, with immediate status updates.
- Faster detection and resolution of faults, less downtime and production loss
- Automatic alerts for overload, communication failures, abnormal charging behaviour, battery anomalies and PV issues
- Automatic root-cause analysis: not only the problem becomes visible but also the underlying cause, so the same fault doesn't recur
- Digital logbook: every action and alert recorded automatically, traceable for audits and improvements
- Automatic notifications, bundled and configurable per user, so the right person is informed immediately
Monitor
Real-time insight into every site
Record
Complete logging, always traceable
Notify
Immediate alerts, fast response
Connect
Seamless integration with your own systems
From signal to alert
A deviation instantly becomes an alert
The platform watches every signal continuously. A value outside the expected band is detected at once, logged with its root cause and pushed to the right channels.
Smart automation fed by monitoring data
The monitoring data directly feeds the automations: load balancing, PV curtailment, battery optimisation, anomaly detection and peak prevention. Measuring here really means steering.
FAQ
Frequently asked questions about monitoring and incident management
What are the Pro dashboards?
The Pro dashboards are meant for engineers and installers: signal insight down to the second, reconstruction of device behaviour after a fault and custom dashboards per project. The planning charts of the algorithm can be read straight off them as well.
How does the AI spot a problem before it becomes a fault?
The AI learns the normal behaviour of every installation and continuously compares that with what it measures. If the delivered power deviates structurally from the setpoint, if the state of charge jumps in ways that are physically impossible, or if PV lags behind while weather and time of day suggest production, an alert follows.
What does root-cause analysis mean for an incident?
The platform shows not just the symptom but the underlying cause. That lets you fix the problem at the source instead of watching it reappear. Every action and every alert lands in a digital logbook, traceable for audits.
Who receives the alerts?
You configure that per user. Alerts are bundled, so a single fault does not produce a flood of messages and the right person is informed immediately.
Can I get the monitoring data into my own systems?
Yes, through the platform API. Internally the same data also feeds the automations: load balancing, PV curtailment, battery optimisation, anomaly detection and peak prevention.
Looking for the technical details and step-by-step configuration? You will find them in our documentation.
Read the documentationReady to make your first project pay off?
Tell us about your next installation. We will show you the platform, help you build the business case and guide you from first quote to certification.